Human Resources

Muskingum University invites applications for the position of Graduate Teacher Education Enrollment Specialist. The Enrollment Specialist serves as the first contact for prospective students interested in educator preparation and licensure programs. The Specialist provides information, supports engagement throughout the early enrollment process, and connects prospective students with program advisors and directors while ensuring accurate communication and follow-up.  This is a part-time position with expectations of 25 hours of work per week.

MAJOR RESPONSIBILITIES

• Provide rapid, informed, and professional responses to requests for information (RFls) and general inquiries about our educator preparation programs
• Engage with current educators adding credentials and career-changers pursuing initial licensure, through email, phone, and virtual meetings, tailoring conversations to each group's unique questions, concerns, and motivations
• Collect initial information from prospective students and ensure inquiries are routed appropriately to program advisors and directors
• Track and log inquiry and outreach activity accurately in relevant systems
• Follow up consistently with prospective students to maintain engagement through the early stages of the enrollment process
• Collaborate with the program advisor and director to ensure smooth hand off of qualified prospective students
• Stay current on program requirements, policies, and updates to provide accurate information at all times

The above statements reflect the general duties and responsibilities necessary to describe the major functions of the position and should not be considered a complete description of the essential functions of the position.  This Job Description is not intended to be all inclusive.  The employee will be assigned by the immediate supervisor to perform other duties as needed or to perform other reasonable related duties, including special projects.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• Bachelor's degree
• Background in K-12 education, educator preparation, or a closely related field; e.g., classroom teacher, adjunct instructor, instructional coach, school or district administrator
• Familiarity with the educator preparation landscape in Ohio, including licensure pathways, program types, and the professional needs of both working teachers and career-changers entering the field
• Excellent verbal and written communication skills, with the ability to connect quickly and authentically with prospective students from varied professional backgrounds
• Strong organizational skills and ability to manage follow-up independently in a part­time, flexible schedule
• Comfort with virtual communication tools (email, phone, video conferencing)
• High level of accuracy and attention to detail in tracking and documentation

PREFERRED KNOWLEDGE, SKILLS, AND ABILITIES 

• Experience in graduate admissions, student services, or academic advising
• Experience with CRM systems or student information systems
• Existing professional networks within Ohio's K-12 or higher education communities
• Graduate degree preferred, particularly in education or a related field

HOW TO APPLY

Applications must include a cover letter describing the candidate’s experience in relation to the stated job responsibilities, a resume, and a list of 3 professional references and should be sent to careers@muskingum.edu.  Please include the position title in the subject line of your email.  This position will remain open until filled, with review of candidates to begin immediately.

Muskingum University actively seeks out and welcomes administrators and staff who are committed to excellence in student learning, consider the engagement of diverse viewpoints in the University’s educational programs and activities, and are committed to full inclusivity at the University.  Muskingum University is an equal opportunity employer and welcomes applications from all individuals.

Muskingum University does not discriminate in its employment or educational programs or activities.  Please visit https://www.muskingum.edu/non-discrimination-statement to review the university’s official non-discrimination statement.