Human Resources

Muskingum University invites applications for a Coordinator of Admission Operations. This position provides support for the operational functions of the Office of Admission. The Coordinator strategically uses various technology systems and serves the continuum of learners across Undergraduate and Graduate programs, both in-person and online.

MAJOR RESPONSIBILITIES

• Serve as the primary point of contact for all incoming phone calls and emails to the Office of Admission, providing front-line support for undergraduate, graduate, and online admission inquiries.
• Process all incoming transcripts and admission documents across all admission populations.
• Coordinate system audits to ensure data integrity and accuracy.
• Manage purchasing, billing, and invoicing for the Office of Admission.
• Serve on University committees as assigned.
• Assist with recruitment events on selected weekends or evening programs, as needed.

The above statements reflect the general duties and responsibilities necessary to describe the major functions of the position and should not be considered a complete description of the essential functions of the position. This Job Description is not intended to be all inclusive. The employee will be assigned by the immediate supervisor to perform other duties as needed or to perform other related duties, including special projects.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• Associate’s degree or 5 years of experience in customer service, office management, or a related administrative role. 
• Demonstrated ability to use technology and database systems.
• Excellent written and verbal communication skills.
• Strong organizational skills with the ability to manage multiple tasks and meet deadlines.
• A proactive and adaptable attitude, with the ability to work both independently and collaboratively.
• Ability to work outside regular business hours.

PREFERRED KNOWLEDGE, SKILLS, AND ABILITIES

• Experience working in an admission office.
• Experience with a customer relationship management (CRM) platform.

HOW TO APPLY

Applications must include a statement of interest and current resume.  If not provided, references may be requested.  Application materials should be sent by email to careers@muskingum.edu or faxed to 740-826-6131.  Please include the position title in the subject line of your correspondence.  This position will remain open until filled, with review of applications to begin immediately.

Muskingum University actively seeks out and welcomes administrators and staff who are committed to excellence in student learning, consider the engagement of diverse viewpoints in the University’s educational programs and activities, and are committed to full inclusivity at the University.  Muskingum University is an equal opportunity employer and welcomes applications from all individuals.

Muskingum University does not discriminate in its employment or educational programs or activities.  Please visit https://www.muskingum.edu/non-discrimination-statement to review the university’s official non-discrimination statement.