Human Resources

Director of Outreach and Operations

Muskingum University invites applications for the position of Director of Outreach and Operations for the IMPACT Center.  Reporting to the Executive Director of the IMPACT Center, this is an opportunity to develop outreach strategies to expand experiential learning and post-graduate career placement opportunities for Muskingum students with the extensive Muskingum alumni network.  The Director will also oversee reporting, tracking, and assessments for the IMPACT Center, including annual reporting, high-impact experiential learning tracking and assessment, as well as first destination data and post-graduate outcomes.  The Director also serves as an integral member of the IMPACT Center team by managing the implementation of digital platforms and coordinating communications, program marketing and promotions, weekly newsletters, and IMPACT Center webpage management.

Major Responsibilities

  • Develop outreach strategies with Alumni Relations to expand internships, experiential learning, and post-graduate career placement connected to alumni.
  • Establish best practices for post-graduate outcomes data collection, including first destination surveys.
  • Develop operational standards and data tracking mechanisms for experiential learning.
  • Direct development and implementation of IMPACT Center software platforms. 
  • Collect, analyze, and evaluate data for continuous program improvement.
  • Oversee department communications, including effectively communicating through written and digital materials, data, and presentations.
  • Assist with cultivation and management of student, alumni, faculty, staff, employer, and community relationships to achieve the strategic goals of the IMPACT Center.

Required Knowledge, Skills, and Abilities

  • Bachelor’s degree from an accredited college in a related field; Master’s degree preferred.
  • 5 years of full-time experience managing, implementing, and developing education and outreach programs that build relationships and create access opportunities.
  • Expertise in Microsoft 365 and other digital platforms
  • Experience in data collection and analysis to inform data-driven decision making.
  • Proven organizational and project management/coordination skills, including the ability to manage a diverse array of projects/tasks.
  • Ability to accomplish a variety of goals with varying timelines, budgets, and staffing resources.


Applications must include a letter of interest, a resume, and 3 professional references.  The list of references should include each reference's email address, phone number, and a brief description of your relationship to the reference.  Applications should be sent by email to or faxed to 740-826-6131.  Please include the position title in the subject line of your correspondence.  This position will remain open until filled, with review of candidates to begin immediately.

Muskingum University actively seeks out and welcomes administrators and staff who are committed to excellence in student learning, consider the engagement of diverse communities in the University’s educational programs and activities, and are committed to full inclusivity at the University.  As an equal opportunity employer, Muskingum welcomes applications from individuals from populations, which have been historically underrepresented in higher education and/or have experience working with students from diverse backgrounds.

Muskingum University does not discriminate in its employment or educational programs or activities.  Please visit to review the university’s official non-discrimination statement.

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