Human Resources

Muskingum University invites applications for an Assistant Director of Admission Operations - Communication & Outreach.  Overseeing digital and print messaging, text campaigns, mailings, and off-campus event coordination materials, this role supports all populations served by the University, including undergraduate, graduate, in-person, and online programs.  As the needs of Academic Operations evolve, the specific duties of this position may be adjusted.

MAJOR RESPONSIBILITIES

• Develop and implement communication flows to prospective students using email, text, print, and digital channels.
• Coordinate outreach materials and correspondence for off-campus recruitment activities.
• Collaborate with the Associate Director of Admission Operations to align communication strategy with institutional goals.
• Maintain message schedules and communication calendar across audiences.
• Oversee inventory, design coordination, and fulfillment of print and digital outreach.
• Assist with audience segmentation and message targeting within the CRM.
• Support staff training on communication-related CRM tools and processes.
• Track and report communication campaign performance.
• Serve on University committees as assigned.

The above statements reflect the general duties and responsibilities necessary to describe the major functions of the position and should not be considered a complete description of the essential functions of the position.  This Job Description is not intended to be all inclusive.  The employee will be assigned by the immediate supervisor to perform other duties as needed or to perform other reasonable related duties, including special projects.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• Bachelor’s degree or 5 years of relevant experience required.
• Experience in communication strategy, marketing, or admissions outreach.
• Familiarity with CRM systems such as (e.g., Slate) is preferred.
• Excellent interpersonal skills, including oral and written communication. 
• Ability to prioritize assignments, meet deadlines, anticipate workflow, and multi-task in a fast-paced environment. 
• Ability to work recruitment events or evening/weekend programs as needed.

HOW TO APPLY

Applications must include a statement of interest and current resume.  If not provided, references may be requested.  Application materials should be sent by email to careers@muskingum.edu or faxed to 740-826-6131.  Please include the position title in the subject line of your correspondence.  This position will remain open until filled, with review of applications to begin immediately.

Muskingum University actively seeks out and welcomes administrators and staff who are committed to excellence in student learning, consider the engagement of diverse viewpoints in the University’s educational programs and activities, and are committed to full inclusivity at the University.  Muskingum University is an equal opportunity employer and welcomes applications from all individuals.

Muskingum University does not discriminate in its employment or educational programs or activities.  Please visit https://www.muskingum.edu/non-discrimination-statement to review the university’s official non-discrimination statement.