Computer & Network Services

Telephone and Voicemail Services

Student Land-Line Telephone

Each residence hall room is equipped with a wired telephone receptacle. If you desire a land-line phone in your room, you must provide your own, touch-tone telephone. Answering machines are not needed since voice mail is provided. A basic outline of residence hall phone system operation can be found here. Unlimited on-campus, local, and toll-free calling is provided free of charge.

Voice Mail

Voice mail functions as an answering service and is provided to all faculty, staff and students.

  • Residence Halls/Students. Using a concept known as "shared-extension voice mail" each roommate has their own voice mail box. Students may access this information at will. Instructions for student shared-extension mailbox initialization are found here and available at the front desk of CNS. For instructions on how to use your voicemail from your cell phone, click here.

  • Campus Offices/Employees. Most offices are provided with a single line phone which has a small light to indicate the presence of voice messages. Instructions for dialing on and off campus as well as voice mail initialization and utilization are printed in the inside front cover of the yearly university phone book. You may also access these instructions here.

Dterm Series E (multi-line) Telephone User Guide

For those employees with the NEC Dterm Series E telephone, click here for the User Guide. This guide should answer 99% of your questions regarding normal operation of this phone in the Muskingum University environment.


Campus Directory information is also available through the university web page. In accordance with the Family Educational Rights and Privacy Act (FERPA), students have the right to have "directory information" withheld. Students who wish to exercise this right, and expect this information to be excluded from the directory should contact the Registrar's Office.

Local Calls

A list of the local area code-exchange combinations can be found here. Remember, if in doubt, please try as a local call first.

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