Welcome to the Muskingum University ResNet Program!
2011-2012 Registration Process
In order to connect your computer to the Residential Network, students should simply connect their computers to a network switch or data port in the room, and then open a web browser (such as Internet Explorer, Netscape, or Firefox). At that point, the registration process will begin automatically.
If you would like to register a video game console, please see the instructions below.
ResNet Frequently Asked Questions
What is ResNet?
ResNet is the University's Residential Network, and it is what
all student computers use in order
to access the campus network and Internet
from the residence locations. ResNet
is a service provided as a convenience
to accommodate the increasing technological
needs of students.
The network is shared by all students
on campus and has a maximum capacity of 10MB
of traffic per room for on campus resources
(local resources such as the Muskingum
Web Site, Blackboard, MuskieLink, etc)
and 40MB of traffic for off campus resources
(the Internet). Because it is a shared
resource, it is possible for individuals
to monopolize traffic, which slows
the service down for others. CNS regulates
this to a limited degree to make sure
that traffic is flowing more evenly
for everyone, although, that does not
guarantee that service will not be interrupted
by problem users from time to time
due to abusive use.
What is an RCA or RLA, and what do they do?
RCAs are Residential Computing Assistants. They are students employed by
CNS to assist students in connecting their computers to ResNet. This
service includes assistance with virus and spyware concerns that affect
RLAs are Residential Lab Assistants. They are students employed by CNS
to maintain and supervise the Residence Hall computer labs.
During scheduled lab hours, RLAs and RCAs also provide limited training
for using lab software and equipment.
RCA's do *NOT* provide software or hardware support on student
computers, because of A) warranty reasons... working on hardware can
void warranties. B) technical reasons... RCAs can't possibly learn
everything there is to know about every piece of hardware and software
ever made. For these types of services, students should contact the
company who makes the hardware or software in question. *Note:* Sometimes an RCA or RLA will volunteer their time to assist you if they
can, but they are not obligated to do so, nor are they obligated to do
so for free. If the issue is not virus/spyware or network related (such
as hard drive crash or personal printer problems), they are permitted to
charge for their efforts.
*PLEASE!* Remember that the RCAs and RLAs are students, just like you!
They have classes, homework, exams, and believe it or not, lives that
include extra-curricular activities. Please be patient, respectful, and
courteous when requesting scheduled assistance! At the same time, please
understand that they do have a responsibility to assist with lab,
network, virus, and spyware needs-- if an RCA or RLA does not provide assistance in a timely manner, please contact CNS for assistance.
What is Computer Registration, and is it required?
You do NOT have to register your computer to have it on campus,
however, everyone MUST register
their computers in order to connect
to ResNet... there are no exceptions
to this policy. Registration is the
process by which CNS and RCA's verify
that your computer is properly updated
to work with our network services and
protected from security concerns such
as viruses and spyware. CNS began this
process for the 2004-2005 Academic
School Year due to the significant increase in
security threats experienced the previous school years.
process includes verification that an anti-virus package such as
Norton Antivirus are installed, and it also verifies that Windows
Updates are installed to protect your computer
from security threats. While not required, as you setup your computer you should consider installing anti-spyware software such as Ad-Aware, Windows Defender, or SpyBot Search and Destroy.
What are the Minimum System Requirements for Computer
The minimum requirement for registration is a computer
that is sufficiently capable of running
the Microsoft Windows XP or newer operating system, excluding Vista Home Basic. Computers
running non-Microsoft operating systems (i.e. Linux or Mac OS X) will be accepted for registration, however,
our ability to support these is limited and you will need to contact the appropriate system vendor for support.
Systems still running Windows 98 Second Edition
or Windows ME will no longer be accepted by any student. All new students
since the release of XP received
documentation at registration (and/or Muskie Preview) that
indicates appropriate system requirements,
therefore, CNS does expect that current students
are using current technology.
requirements are in place to ensure
that student computers are protected
from the latest computer security
threats. Windows 95, 98, ME, and Vista Home Basic will NOT be accepted
at all due to the lack of update
availability and support from Microsoft.
I already have Antivirus software and/or a Firewall... can I use
In most cases, yes (see this page for more information)! CNS does require that an approved product be active and functional at
all times, and it must not be disabled or crippled due to expiration or outdated versions.
CNS only recommends antivirus services and does not recommend or support ANY of the firewall or "internet security" products.
Examples of known conflicts include both the Norton and McAfee Firewall
(Internet Security) software. Both
companies' firewall software conflicts with
services provided by Muskingum University, including network connectivity,
WebMail, BlackBoard, and Muskie Link.
The products go overboard and restrict
access too much for those services
to work. For this reason, ResNet staff
may uninstall these products during registration
and will not provide support if you
choose to reinstall them.
Additionally, it should be noted that some antivirus and firewall
programs will not work properly with
other products of the same type. For
example, Symantec's Norton Antivirus
and Corporate Edition versions conflict with the
presence of other virus protection products.
If you arrive on campus with outdated antivirus protection or if you arrive with no protection at all, you will be required to install a CNS approved virus protection product before you can connect.
What about Routers and Wireless Access?
Residential wireless access is available in the Chess Student Center, the Thomas Hall lobby, the Kelley Hall lobby, and the Circle 240 house. Additional campus locations, while not residential in nature, include the Quad in the immediate vicinity of the
Student Faculty Center (TOC/BOC, indoor
and outdoor), the Library (reference area), Boyd Science Lobby, Caldwell Hall (third floor), and Walter Hall.
Routers and Access Points, on the other hand, are strictly forbidden
on the network, because they conflict
with the services provided and cause
service interruption for everyone.
Students who attempt to use these devices
will be disconnected from the network
until the devices are removed... no
What about Video Game Consoles?
Many modern video game consoles provide ethernet based network connectivity for multi-player gaming. Your console must be registered to allow you to use these services at Muskingum. Registration is a simple process and is accomplished by going to the Game Registration page.
You will need your username and password, as well as the MAC address for your game console. Information on how to find the MAC address can be found at the manufacturer’s web site. Additionally, your console must be on and connected to the network. Please be advised, priority is given to academic network traffic over entertainment traffic, and therefore CNS does not guarantee the quality of these gaming services. NOTE: It may take up to 10 minutes for the game device MAC address to filter through to the registration system. Please be patient.
What do we do to connect multiple computers and consoles to the network when
only one data port is available in
Network switches and CAT-5 network data cables are sold in the bookstore
at a price that is usually lower
than other vendors. However, in the
event that they are out of stock, such
equipment can be purchased at Wal-Mart,
Staples, and Radio Shack for reasonable