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Electronic Accounts for New Students

When you become a student (see below), several electronic accounts are created for your utilization. Use this FAQ to understand these accounts and how to access them.

What Electronic Accounts are made available?

(1) E-mail

All students are given an e-mail account for their personal use. While students frequently have other e-mail or web identities, all official Muskingum University electronic communication is sent to the student's Muskingum e-mail account. While having more than one electronic identity is fine, it is imperative that the student use their Muskingum identity for internal communication and that they read it often.

(2) MuskieLink

MuskieLink is your access to the University's administrative operations. Through MuskieLink you can register for classes, add/drop classes, check grades, check your GPA, see an unofficial transcript, class schedules, and obtain financial aid information. It is also used for student employee payroll.

(3) Blackboard

Blackboard is an our online course management system which allows professors to post grades, information, and assignments. They can also hold discussions and you can turn in assignments through Blackboard.

(4) Pcounter

Muskingum University authenticates and tracks all requests to print using the Pcounter system. In order to print to campus printers an account is generated for each student. All students who pay the technology fee receive a $20 credit to their Pcounter account each semester. All other accounts start with a zero ($0) balance and are the responsiblity of the account holder to fund through the University's Business Office.

What triggers the account generation process (i.e. How to become a "Student")?

Under normal circumstances, all student accounts are triggered through the student enrollment process. By adding a person to the institutional database, the admissions or GCS (Graduate and Continuing Studies) office generate data fields used to track the presence of electronic accounts. A program runs several times during the day that checks for various changes in the institutional database. The following conditions will meet the requirement for account creation:
  • All undergraduate students must apply for admission, which gets them entered into the administrative database as an "applicant". By paying a deposit, undergraduate students are reclassified as "student"* ...or...
  • Graduate and Continuing Ed students usually become a "student"* at the same time that they are initially entered into the database. All "student's"* without a current email account are flagged for automatic generation ...or...
  • Same day accounts are manually generated upon request from either the Admissions or GCS offices.

* When you become a student, a unique 7 digit ID number is generated!

What are my Account Names and Passwords?

On the day after you become a "student", you may search the on-line directory to find your account name(s). The directory link is at the top right of every Muskingum web page. Your account name (the part preceeding @muskingum.edu) is the same for all electronic services as described above. Unless you work for Muskingum or receive financial aid (in which you would have a SSN on record), your initial password is the first 4 letters (lower case) of your last name and the last 4 digits of your assigned 7 digit ID number, which is found on any official University documentation or available from the appropriate office (Admissions, Registrar, GCS, etc.). If we have your SSN, then we use its last 4 digits, in place of the last 4 digits of your ID number, for your initial password.

MuskieLink, Blackboard, and Pcounter accounts use the same password as your e-mail account. Changing your e-mail password will change it for all of these services.

What should I use first?

As an official University communication method, you should familiarize yourself with e-mail usage early on. The Zimbra WebMail interface is most often used by students and the link to it is in the upper right hand corner of our web site. Please also read the E-mail FAQ, found on the left side menu of CNS web pages.